| Complaint Number: | 12421 |
| Date Last Updated: | 2011-08-01 |
| Date Lodged: | 2011-03-23 |
| WASPA Member: | TIMw.e. New Media Entertainment South Africa |
| Service Description: | Subscription service |
| Source of Complaint: | Public |
| Adjudicator Report: | [PDF] |
| Adjudication Result: | Complaint upheld |
| Date Report Published: | 2011-06-07 |
| Code Version: | 10.0 |
| Code Clauses Referenced: | 2.11, 2.24, 5.1.3, 5.1.5, 5.1.6, 11.2.1, 11.9.2, 11.10.1 |
| Fines: | R25,000.00 |
| Other Sanctions: | Requirement to refund complainant |


