Complaint Number:4649
Date Last Updated:2009-08-26
Date Lodged:2008-08-08
WASPA Member:Buongiorno UK!
Service Description:Poor service levels
Source of Complaint:WASPA Monitor
Adjudicator Report:[PDF]
Adjudication Result:Complaint upheld
Date Report Published:2009-03-26
Code Version:6.1
Code Clauses Referenced:3.3.3, 3.3.1, 6.3.1, 3.1.1
Fines:R50,000.00
Other Sanctions:Requirement to compensate complainant

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